« Hard cheese in Modena as VPro launches late in Europe | Main | Navman S-Series UK launch »
Should I upgrade to Nokia's N95? Orange doesn't think so
After months of anguish, I finally decided to upgrade to the Nokia N95 - a phone I reviewed back in April.
The only real stumbling block for me is the battery life, but having lived with the power-hungry N70 for a year or so I decided I could cope with having to charge it pretty much every day.
What I wasn't expecting was for Orange, my network operator, to basically tell me not to get the N95. The customer services assistant first asked me why I wanted to upgrade to the N95 specifically - which I though was a little odd - then proceeded to say that Orange has had some "very negative feedback" on the N95, including bad battery life, sat nav that keeps losing its connection and regular application freezes.
Just to be sure, I asked whether Orange was recommending people don't upgrade to the N95, to which the answer was "yes".
I ended up finishing the call without getting my N95 and in a slight daze that Orange is so critical about the flagship phone of the world's biggest mobile manufacturer.
Posted by Will Stapley on September 13, 2007 | Permalink
TrackBack
TrackBack URL for this entry:
http://www.typepad.com/t/trackback/24766/21568603
Listed below are links to weblogs that reference Should I upgrade to Nokia's N95? Orange doesn't think so:
Comments
That is very worrying. I have a Motorola L6 and I am really fed up with Motorola as they will not give a free CD with the phone and insist you buy Phone Tools to connect the L6 to your PC. I did that and all was well. I then went to Vista and nothing works again. Cannot get an upgrade to work and so I though I would go back to Nokia when my present Orange contract ends early next year. I was even going to get the N95!!With your experience I now don't know what to do.
Cheers
Sid
Posted by: Sid Jenkinson | 14 Sep 2007 15:33:25
Could it be that Orange may have been embarrassed by the number of customers who had been supplied with the N95 and happened to notice the VoIP capability was removed? (in case this impacted on Orange voice revenues)
see http://www.theregister.co.uk/2007/04/18/n95_crippled/
Their problem was that Nokia advertise the N95 as being VoIP-capable.
The Orange policy decision was that future handsets might, or might not, have VoIP enabled.
To minimize further publicity on this point it would seem reasonable for Orange to now supply it VOIP enabled, but find plausible reasons to discourage its take-up.
Posted by: Melvin | 14 Sep 2007 17:08:20
I seem to have managed to download the Motorola L6 tools/CD for free over the Internet.
Posted by: Geoff Miles | 14 Sep 2007 23:17:34
